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Inside Sales

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Inside Sales

Location: Shannon MS

My client is a well known electro-mechanical manufacturer HQ'd in Germany. With a need for an Inside Sales Professionals who would sit in Shannon, MS in their After Sales Division.

The position requires 2-3 years previous customer care experience and will provide training to customers ( US, Asia and Europe) in product knowledge. Candidates for this position would have outstanding telephone and email communication skills and an aptitude for follow-through/follow-up. The core of the position would be:


  • Handling & entering new customer service orders and email communications

  • into an ERP system and building relationships with customers. ---

  • Tracking of shipments, monitoring of safety stock levels, and coordinating returned

  • goods. Handling all spare parts orders and analyze safety quantities

  • Training customers ( US, Asia and Europe) on product knowledge

  • Coordinating logistics and supporting Market Surveys

  • Knoledgable on ERP systems

  • Handling B-customer and retailer spare parts orders and requirements


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QUALIFICATIONS


  • Associates of Science degree

  • 2-3 years? experience in Sales, Customer Service or After Sales Service

  • Proven customer support experience or experience as a client service representative would be appreciated

  • Knowledgeable in Microsoft Office and ERP-Systems (preferably Navision)

  • Customer orientation and ability to adapt/respond to different types of characters

  • Excellent communication skills required (intercultural, Asia and Europe, does not mean language skills!)

  • Ability to multi-task, prioritize and manage time effectively


Please send a formal resume for an immediate reply to Click Here to Email Your Resum? . 703-885-5591 for inquiries



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